Are Nectar music store downloads compatible with my computer?
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MP3 files can be utilized on a Mac.
Here is a breakdown of the System Requirements your PC should conform to in order to download music from our site:
Operating System: Windows 98 SE and above (Windows 2000 and XP are fine),
Internet Connection: High Speed DSL or Broadband.
Media Player: Windows Media Player 7+
Internet Browser: Internet Explorer 5+ or Firefox 1.5+.
Other: Flash 8 installed, Cookies should be enabled.
If your system conforms to the above specification and you were unable to play the test file successfully, Please contact us directly via email support@nectarmusicstore.com.
How can I find a file once it has been downloaded?(Back to top)
To find a file once it has been downloaded, use the Search or Find option on your computer to locate the file. To bring up the search window click on the "Start" button and choose Search, or click on My Computer on the desktop and double click on the hard drive, or press Ctrl-F. Type *.mp3 in the search box that appears, and it will find all Windows Media Audio files on your computer. The file you just downloaded should be amongst the files listed.
The song I selected did not download to my computer.
Step 1:
Login to the Nectar Musicstore. Then click Your download history in the side navigation. Select the order you want to download and confirm. Follow the steps to complete the download process.
Step 2:
Internet Explorer Users: If this is your first Nectar Musicstore order, you may be prompted to install a secure, digitally signed Active X Control. Save your song files via the Download Manager Window.
All Other Browsers: You will have the option of downloading using the JAVA download manager or a song by song download. Select your preference and follow the instructions to re-download your music.
Step 3:
Play, burn and transfer your MP3 format music using the media manager of your preference.
We're happy to help you with any questions or concerns you may have. Please contact us directly via email support@nectarmusicstore.com.
The song stops playing and then starts again throughout it's entirety.
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This happens with dial-up connections because your connection can’t get the song
data as fast as it’s being played. Download the song completely, before playing
it to avoid this situation.
If the song has been
downloaded and the issue persists, you may have too many applications running simultaneously.
Free up some processing power by closing some applications, and attempt playing
the song again.
How long does it take to download a song?
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The time required to download music to your computer depends on two factors; the size of the file, and the speed of your Internet connection. File size will dependant on whether the file is a single track or an entire album. Typically, a four minute track takes between one and two minutes on a broadband connection.